How do I give general feedback to Bladeuser.org?
Comments about the community or any Blade products are always welcome. Please post these comments in the appropriate Suggestion Forum, or if you have a specific question for the Bladeuser.org webmaster you may use the Contact Us email form. Thank you in advance for your support and comments!
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I posted a question, but no one answered. Should I continue to repost my question?
No. This is a community where our members help other members when they can, and the community does not appreciate it when people continue to repost their question.
Please be patient. Remember all participants are participating in discussions on their own time.
Also, if someone hasn't answered your question, it's probably because the question has already been answered elsewhere, so you should search for an answer. Or, maybe your question doesn't include enough detail. As a registered member, you can always edit your topics to include more detail, rather than reposting the question.
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What is the suggested community etiquette?
We suggest practicing the following etiquette to help you and others make the most of our community:

• Before posting your question, search the community. Your question or comment may have already been discussed, answered, or resolved.
• Create a concise subject that adequately summarizes your topic.
• Also, do not use words such as "Urgent" or "Important" in your subject line.
• Do not use all capital letters, excessive question marks (?), or exclamation points (!) in your subject or content.
• Increase the likelihood of starting a discussion by providing details in your comment or question.
• Be patient. All the participants of this community, including IBM developers, are using the community and participating in discussions on their own time.
• Help others. This is a community and works best when people share information.
• Give feedback. If someone helps you by answering your question, try to add a follow-up response letting them know if it worked or not.
• Welcome newcomers. Do not chastise them for not reading the community etiquette. Make them feel welcomed in the community.

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Can I expect to receive product support here?
No. Our community is intended to be a community with users helping other users. Although staff from Blade.org and partner organizations often participate in our discussions, our development commitments keep us from having the time to give you a speedy response and/or the proper follow-up.
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What is the policy for appropriate use of community tools?
Our community is public, open, and unmoderated technical discussions for the Blade product user community. We are providing this as a public service to users. We welcome everyone, but specifically reserve the right to prohibit the following:

• Abusive, negative, or unproductive comments
• Rude or offensive language
• Excessive commercial promotion or recruiting efforts

We reserve the right to delete offensive messages and to restrict individual access if necessary. We will attempt to inform the offender before any action is taken.
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